PAYMENTS AND ONLINE RESOURCES
AUTO-OWNERS INSURANCE
Online account login (Customer Center):
- https://customercenter.auto-owners.com
- For online account support, please call: 1-800-288-8740
One-time payment link:
- https://customercenter.auto-owners.com (refer to the right side of the screen)
Billing department phone number:
- 800-288-8740
- Monday – Friday, 8:00am – 4:30pm EST
- Press 3 to make payment using the automated credit card line and avoid the $8 phone call fee
Citizens Insurance
(Hanover)
(Hanover)
Online account login (My Hanover Policy):
- https://www.hanover.com
- For online account support, please call: 800-853-7536
One-time payment link:
Billing department phone number:
- 800-922-8427
- Open 24/7
Frankenmuth Insurance
Online account login:
- https://secure.fmins.com/phs
- For online account support, please call: 989-652-6121, ext. 3000
One-time payment link:
Billing department phone number:
- 844-488-9777 (press 1)
- Open 24/7
Michigan Insurance
(Donegal)
(Donegal)
Online account login:
- https://www.michiganinsurance.com/login
- For online account support, please call: 888-640-5840
One-time payment link:
Billing department phone number:
- 800-877-0600 (press 8)
- Monday – Friday, 8:00am – 6:00pm EST
Progressive Insurance
Online account login:
- https://account.apps.progressive.com/access/login
- For online account support, please click the Need help logging in? button, or visit: https://account.apps.progressive.com/access/forgot/verify-identity-email
One-time payment link:
Billing department phone number:
- 1-888-671-4405
- Open 24/7